Mandatory Safety & Health Management System Audits
Organisation is to appoint a Ministry of Manpower accredited workplace safety and health auditor listed in the Singapore Accreditation Council Auditing Organisation schedule to regularly audit their Safety & Health Management System if the workplace falls under the following:
Mouse over the following to view audit criteria with respect to the type of industries / factories / programme:
*Note: Chemical Industries refers to "Oil refinery or petrochemical plant / Semiconductor wafer fabrication plant / Chemical manufacturing plant / Pharmaceutical plant / Bulk storage terminal"
QuESH is accredited by Ministry of Manpower (MOM) / Singapore Accreditation Council (SAC) for the following scope in Singapore:
Oil refinery or petrochemical plant / Semiconductor wafer fabrication plant / Chemical manufacturing plant / Pharmaceutical plant / Bulk storage terminal to carry out Safety and Health Management Systems audits for factories / projects; and
bizSAFE Risk Management Audit.
QuESH is committed to develop, implement and maintain this Auditing Management System in accordance to CT 17 so as to provide our WSH Auditing Service professionally. QuESH is also committed to provide our WSH Auditing Service impartially and objectively without presenting any conflict of interest. Moreover, QuESH will keep all clients’ information in strict confidentiality and will not disclose any clients’ information without its consent.
Typically, an audit comprises of Preparation, On-site Audit and Report Writing.
In preparation, the audit team may carry out document review of the organisation's management documented information to determine whether the documented information meets the audit criteria and identification of any additional documents needed for review. The preparation also includes planning for the on-site audit
The audit team will basically carry out the following during the audit.
The audit team leader will provide a written WSH Audit report for each audit to the client. Such report will be provided with identified opportunities for improvement without recommending specific solutions. Client will receive softcopy of the WSH Audit report and Testimony of Audit within 5 working days.
The WSH Audit Report for Construction Worksite and Chemical Industries will also have the SAC Mark included on the first page of the audit report with QuESH logo located next to the SAC Mark.
Reference to auditing and use of marks
Clients are to conform to the following requirements:
Does not use or permit the use of the QuESH’s audit report or testimony or the QuESH mark in communication media such as the Internet, brochures or advertising, or other documents;
Does not make or permit any misleading statement regarding the audit;
Does not use or permit the use of an audit report or testimony or any part thereof in a misleading manner.
Processes for handling complaints
All complaints are to email to contact@QuESH.com.sg.
Upon receipt of complaint, QuESH will confirm whether the complaint relates to auditing activities that it is responsible for and, if so, will carry out investigation before deciding the next course of action. If the complaint relates to an audited client, then examination of the complaint will consider the effectiveness of the client’s audited management system.
Upon receiving any complaint, QuESH will be in contact with the complainant to gather necessary information pertaining to the complaint and carry out the investigation accordingly. All information related to the investigation will also be recorded. Where necessary, the case will be made known to the Director of QuESH to carry out the investigation together. Upon successful investigation with root cause identified, follow up correction and corrective actions will be introduced for closure.
The process and outcome of investigation will be subject to requirements for confidentiality, as it relates to the complainant and to the subject of the complaint.
All information requests are to email to contact@QuESH.com.sg. Relevant personnel will review the request and reply to the requester accordingly. Where required, Director of QuESH will be consulted before replying to the requester.
Mandatory Safety Audit Scheme on the Management of Hazardous Substances
QuESH is accredited to conduct safety audit under National Environmental Agency's Safety Audit (SA) Scheme on the Management of Hazardous Substances.
Organisation under such Safety Audit Scheme can either conduct their own safety audit studies in-house or engage accredited consultants like us to do so on their behalf. Companies that are going to be conducting safety audits for the first time are advised to engage an NEA accredited consultants.
As of 1st Mar 2001, the Ministry of Manpower (MOM) has extended its Safety & Health Management System (SHMS) scheme to cover oil and petrochemical industries and wafer fabrication plants. As NEA's Safety Audit elements are covered under MOM's SHMS scheme, there shall not be a need for industries covered under both schemes to carry out a separate safety audit for NEA subject to the following procedures:
Industries engage 3rd party auditors registered with both MOM and NEA or 2nd party auditors from their companies' corporate HQs with the approval of both MOM and NEA to carry out MOM-SHMS once every 2 years; and
The SHMS reports shall be submitted to MOM with a copy to NEA. NEA will accept MOM-SHMS as NEA-SA.
Business Management System Audits
Our consultants, who are all former Certification Body Auditors, are able to conduct second party in-depth audits on the client’s management systems in accordance to international recognised standards such as ISO 9001, ISO 14001, ISO 22301, ISO 45001, ISO 27001, etc. Our clients principally engage us to conduct internal audits on their existing management system as part of preparation for external audits by the official Certification Body.
Reputable organisations usually have stringent Quality, Environmental, Health and Safety selection and evaluation requirements for their suppliers, contractors and vendors. Our consultants are usually engaged by such organisations representing them to audit their suppliers, contractors or vendors in accordance to the organisation selection and evaluation requirements.
It is really a challenge for corporations which have satellite sites regionally or internationally to maintain the effectiveness of its established Quality, Environmental, Health and Safety Management System. Moreover, auditors sent from the Head Office may not be familiar with the local legislations of the satellite sites.
Our consultants are well versed in the international recognised management systems and local legislations to assist your organisation to achieve your audit objectives.
QuESH is also providing following audits services to meets your business needs:
Ministry of Manpower Risk Assessment Endorsement for Overtime Exemption Application
Ministry of Manpower / Workplace Safety & Health Council Annual Workplace Safety & Health Performance Award (SHARP Award & WSHPA audits)
Ministry of Manpower Business Under Surveillance (BUS) Programme Audit